Documentation Mage 🧙🏻‍♂️

Hi! I’m Renée.

I’ve led content strategy, content design, and documentation across a variety of b2b SaaS orgs.

I enjoy the challenge of distilling complex concepts down to clear, compelling, and useful copy.

I'm also passionate about TGNC+ advocacy, music, travel writing, and all things sci-fi/fantasy.

Hi! I'm Renée.

What I Do

Documentation

I write FAQs and guides to help people get started, troubleshoot issues, and level up.

Information Architecture

I organize and structure site content to make it easy for people to find what they're looking for.

Content Strategy

I ideate, implement, and manage strategic processes to optimize the content experience.

Content Design

I craft clear, concise, and accessible in-app copy to help people learn their way around a product.

Developer/API Docs

I produce documentation for technical folks to make the most of APIs and developer tools.

Leadership

I mentor team members to empower them to reach their full potential. I also co-founded Heap Pride, an LGBTQ+ ERG.

Blog

What’s it like speaking at Write The Docs?

Recap: Write The Docs Australia 2023

Risk analysis for docs

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